77777s Privacy Policy — Your Personal Data Protection

1 Introduction & Scope of This Policy

Welcome to the 77777s Privacy Policy page. This document constitutes a binding agreement between you as a member or user of the platform and 77777s ("we", "Platform", or "company"). This policy explains how we handle your personal information when you register, login, make transactions, or use any feature on our platform.

We understand that trust is the most valuable asset in the relationship between an online platform and its users. That is why we take a transparent, open, and accountable approach to every aspect of data management. No obscure language, no hidden conditions — just an honest explanation of our privacy practices.

This policy applies to all users of the 77777s platform, including the official website, mobile apps (iOS and Android), and any integrated services we offer. By using any of our services, you are deemed to have read and understood the contents of this policy.

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2 Types of Data We Collect

77777s only collects data that is strictly necessary to deliver a safe, seamless service in full compliance with legal requirements. The data we collect falls into several main categories:

Identity & Contact Data:

• Full name as it appears on official identification documents
• National identification number (MyKad) or passport for KYC verification purposes
• Date of birth to verify age eligibility (18 years and above)
• Email address used for account registration
• Mobile phone number for two-factor authentication (2FA)
• Residential address for AML compliance purposes

Financial Data:

• Bank account number (stored in masked format)
• Registered e-wallet information (Touch 'n Go, GrabPay, Boost)
• Deposit and withdrawal transaction records
• Wagering and game activity history for compliance purposes

Technical & Usage Data:

• IP address and device information used for login
• Browser type and operating system
• In-platform activity logs including login and logout times
• Cookie data to enhance the user experience
• General location information (state/city) based on IP address

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3 How We Collect Your Data

Your personal data is collected in several different ways depending on how you interact with our platform:

• Account Registration: When you complete the registration form, you voluntarily provide us with your basic identity data.
• KYC Process: During identity verification, you will be asked to submit supporting documents such as a photo of your ID card or bank statement.
• Financial Transactions: Financial data is collected automatically when you make a deposit or withdrawal through the platform.
• Platform Usage: Technical data is collected automatically via cookies, server logs, and similar tracking technologies when you browse the platform.
• Communications: When you contact our customer support via live chat or email, the content of that communication is stored for quality assurance and record-keeping purposes.
• VIP Program & Promotions: Any additional information you share when participating in our promotions or VIP program.

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4 How We Use Your Data

Every piece of data we collect has a specific and legitimate purpose. Below is a summary table outlining the relationship between the data collected and its intended use:

We will not use your data for any purpose other than those stated above without obtaining your consent first. Should we need to process data for a new purpose, you will be informed and given the option to withdraw consent where applicable.

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5 Third-Party Data Sharing

77777s maintains a strict data-sharing policy. We do not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. Your data is shared only in the following limited situations:

• Trusted Service Providers: Companies that help us operate the platform, such as payment processors, cloud infrastructure providers, and identity verification firms. All such providers are bound by strict confidentiality agreements and may only use your data for specified purposes.
• Legal Requirement: When required by Malaysian law or a valid court order, we may be required to disclose certain data to the relevant authorities.
• Game Providers: Username (not full name) and wagering records are shared with registered third-party game providers solely for the purpose of operating the games.
• Fraud Prevention: In suspected cases of fraud or money laundering, necessary information may be shared with industry fraud prevention networks or regulatory authorities.

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6 Data Security & Encryption

Data security is the number one technical priority at 77777s. We continuously invest in the latest security infrastructure to ensure your data is protected at all times — both in transit and at rest.

The technical security measures we implement include:

• Data encryption in transit using TLS 1.3 protocol with 256-bit SSL certificates
• Data encryption at rest using AES-256 for all sensitive information
• Two-factor authentication (2FA) is available and strongly encouraged for all accounts
• 24/7 security monitoring with automated intrusion detection systems
• Regular security audits conducted by independent third-party cybersecurity experts
• Network segregation and role-based access control (RBAC) for internal systems
• Encrypted data backups isolated from the primary system

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7 Data Retention Period

We do not retain your personal data longer than necessary for the stated purposes or as required by law. The following are general guidelines for our data retention periods:

• Active Account Data: Retained for the duration of your active account and for a minimum of 7 years after account closure for AML compliance and tax law purposes.
• Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial regulatory requirements.
• KYC Documents: Retained for the duration of the active account plus 5 years after closure.
• Technical Logs: Retained for 12 months for security and debugging purposes.
• Communication Records: Retained for 3 years from the date of communication for quality assurance and dispute resolution purposes.
• Marketing Data (where consent is given): Retained until you withdraw your consent.

Once the retention period expires, your data will be securely deleted or anonymised using verified, irreversible deletion procedures.

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8 Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices, you have the following rights regarding the personal data we hold about you:

• Right of Access: You have the right to know what data we hold about you and to obtain a copy of it.
• Right to Rectification: You have the right to request a correction if any data we hold about you is inaccurate or out of date.
• Right to Erasure: Under certain circumstances, you have the right to request deletion of your personal data from our systems.
• Right to Restrict Processing: You may request that we restrict how we process your data in certain circumstances.
• Right to Withdraw Consent: For processing that relies on your consent, you may withdraw that consent at any time.
• Right to Object: You have the right to object to the processing of your data for certain purposes, including direct marketing.

To exercise any of the above rights, please contact our customer support team via live chat or email. Your request will be processed within 14 business days. Note: These rights may be limited in certain circumstances where we are legally required to retain the data.

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9 Cookie Policy

The 77777s platform uses cookies and similar tracking technologies to enhance your user experience and ensure session security. Below are the types of cookies we use:

• Essential Cookies: These cookies are required for the platform to function properly, including login session management and CSRF security. They cannot be disabled.
• Performance Cookies: Helps us understand how users interact with the platform so we can improve it. Data is collected in aggregate and does not identify individuals.
• Functional Cookies: Remembers your preferences such as language and display settings to provide a more personalised experience.
• Analytics Cookies: Used to analyse platform traffic and usage patterns for continuous improvement.

You can manage your cookie settings through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality.

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10 Changes to the Privacy Policy

77777s reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or our business practices. Any material changes will be communicated via in-platform notifications or your registered email at least 14 days before taking effect.

The "Updated" date at the top of this page will always reflect the latest version of this policy. We encourage you to review this page periodically. Continued use of the platform after changes are published constitutes your acceptance of those changes.

For any enquiries, concerns, or complaints regarding this privacy policy, please contact our Data Protection Officer through the 77777s customer support channel, available 24 hours a day, 7 days a week. We are committed to responding to all enquiries within 3 business days.